Using our storefront
Use the website responsibly and provide accurate contact and delivery information. Keep your account credentials private and contact customer care if you notice activity you do not recognise.
Product information
Review the description, selected variant and available sizes on each product page. Product colours may appear different across screens. Ask our team if a detail is unclear before ordering.
Prices and availability
Check the price and availability of your selected variant before checkout. Your checkout summary shows the applicable delivery charges, discounts and order total for review.
Placing an order
Keep the order number shown after placing your order. Use it to track your purchase or contact customer care. If you do not receive an order number or are unsure whether an order was placed, contact us before trying again.
Payment and delivery
Cash on delivery is available at checkout. Confirm your delivery address and phone number carefully. Available delivery options and charges are shown during checkout.
Changes, cancellations and returns
Contact customer care promptly if you need to change or cancel an order. Available options depend on its current status. Check the shipping and returns pages for guidance before arranging a return.
Further information
Contact customer care for the current published terms and any product-specific conditions. This page’s general guidance does not limit rights that apply under law.
