Information you provide
Shopping and contacting us can involve personal information such as your name, email address, phone number, delivery address and order details. Only include information needed for your request when you contact customer care.
Orders and customer support
Contact and delivery details help us process orders, arrange delivery and respond to questions. Your order number helps our team find the correct purchase when you need assistance.
Accounts and browser storage
Account sessions and shopping features use cookies or browser storage to keep you signed in and remember your shopping activity. You can manage cookies and local storage through your browser settings; clearing them may sign you out or remove a guest shopping cart.
Keeping your details safe
Use a unique password and keep your sign-in details private. Do not send passwords or card details through the contact form. If you believe someone has accessed your account, contact customer care.
Access, corrections and privacy requests
You can review your account profile and saved addresses when signed in. For other requests about your information, including access or deletion, contact us so the team can explain the next steps and any verification needed.
Questions about this policy
For details about information handling, service providers or retention, ask customer care for the current published privacy policy. This general guidance does not replace the store’s published policy.
